Q. What is the warranty period and after-sales service?

The warranty period varies by product. For more details, Please contact us via the contact form.

Q. Do you support OEM?

Yes, We do. We can accommodate requests such as logo printing, packaging design modifications, and the development of fully customized products. For more details, Please contact us via the contact form.

Q. What are the available logistics and shipping methods?

We offer various options such as air freight, sea freight. We will propose the most suitable method based on your preferences and cost considerations. For more details, Please contact us via the contact form.

Q. Do you provide samples?

Yes, We provide samples. However, depending on the product, sample costs and shipping fees may be charged. For more details, Please contact us via the contact form.

Q. Can I return or exchange products?

If there is a quality issue or damage during transportation, we will consider replacement or refund upon submission of evidence (photos or videos). For more details, Please contact us via the contact form.

Q. How long is the delivery time?

It depends on the stock availability. For more details, Please contact us via the contact form.

Q. What are the payment terms?

Please contact us via the contact form.

Q. Is there a Minimum Order Quantity (MOQ)?

We set MOQ for each product. For more details, Please contact us via the contact form.

Q. What are the procedures to start a transaction?

Please contact us via the contact form.