Q.
It no longer keeps warm (or cold). Why is that?
A.
The vacuum insulation structure of the body may have been compromised.
The following are causes that may compromise the vacuum insulation structure. Please be mindful of these when using the product:
- Do not soak or use chlorine-based bleach. This can cause corrosion and compromise the vacuum insulation structure.
- Impact that dents the body can also compromise the vacuum insulation structure.
Stainless steel bottles cannot be repaired, so please handle them with care.
